Frequently Asked Questions

How can we help you?

Find the answers to all of your burning Teulo questions!

ARCHITECTS / DESIGNERS / CONSTRUCTION PROFESSIONALS

Can anyone join Teulo?

Teulo was designed with Architects, Designers and Construction Professionals in mind. If you fall under one or more of these categories and have a need to obtain Continuing Professional Development (CPD) points or self-directed learning competencies, then Teulo is the place for you.

If you are just curious about education, then Teulo is also for you! From the 1 March, Teulo will introduce a subscription tier Teulo Pro.

Is Teulo free to use?

Yes! Right now you can access and enjoy some of the best of what Teulo has to offer for free, and only pay if you would like access to more thought-leaders, more and our latest tool, the CPD Management dashboard. Teulo Pro is our subscription based offering. The cost of this service is $9.95 USD per month and is charged via the secure platform stripe. Your subscription is charged on a month to month basis. There are no set terms for this service. You can subscribe to the Teulo Pro offering here and if you wish to unsubscribe from these services, please contact pro@teulo.co

Will I be locked into a plan?

No way! For a limited time it is free. Then...

You’ve got full control of your subscription - you can upgrade your plan at any time to Teulo Pro or unsubscribe. If you want to go back to a free listing, just send pro@teulo.co if you need to change your subscription.

What browser should I use?

We have found that the best browser to use for the Teulo platform and our CPD management dashboard is chrome but if you have safari 2020, this should work a treat too! Please note, Safari version 2019 or older and Internet Explorer are not supported.

Can I share what I’ve seen here on Teulo with others?

We’re flattered - really! All of our resources are available to you for personal use only, but with a free membership at your fingertips, there’s no excuse for your friends and colleagues to not get in on the goods themselves! 

What if I decide to cancel?

Despite what 90’s TV told us, we can still be friends! We’d hate to see you go, but you’re free to cancel your subscription anytime from your account settings. 

Our team is always trying to improve the platform for our users so if you have any suggestions or feedback for us, we’d love to hear it! 

As a new Teulo member, do I have access to past events and CPD resources?

Absolutely, our entire library is at your fingertips! For our Teulo members, that includes more than 600 hours worth of learning to keep you busy. 

How are the CPD points accredited to my profile?

If you're a Teulo member CPD Points are allocated to your profile on completion of your viewing, listening or participating in the content available through our platform, and then successfully completing the following assessment. You can then view your activities in your personalised dashboard and export a report of your activities when it comes to your review time. Please allow 48 hours for your points to appear on your profile!

What are CPD points?

Ongoing education is measured by a system of credits called Continuing Professional Development (CPD) points. The amount of points vary per professional body.

Why have I not received my points yet?

For Teulo members CPD points are allocated to your profile on completion of your viewing, listening or participating in the content available through our platform, and then successfully completing the following assessment. Although we do our best to make sure these points appear on your profile as quickly as possible, please allow 48 hours for our system to catch up! For those Architects registered with the NZRAB, your points will be automatically uploaded to the registrar.

I am already a member of NZIA, ADNZ, LBP or AIA - What do I gain by joining Teulo?

By joining our community here at Teulo, you gain exclusive access to information and resources from leading professionals from around the globe. Podcasts, webinars, workshops - we have it all! We partnered with CPD Standards, NZRAB, ADNZ and AIA to support you in your ongoing professional development through CPD points to maintain your registration status and think that our two organisations make for a great team!

Can I access Teulo resources on the go?

Our complete library of resources is available through our website which means you can get your next Teulo fix anywhere you have internet access.

Can I share my account with a friend?

No. Why? Because our platform is designed to accredit you personally with CPD points based on the resources you consume. Sharing it with someone else would be the equivalent of cheating, and it goes against our membership guidelines. Not to mention, membership is free! Tell them to get in on the action for themselves!

I'm not from New Zealand, can I still join Teulo?

Of course! We’re a Continuing Professional Development (CPD) global provider which means that no matter where you are in the world, you can reap the rewards of being a part of our community. Because we’re based in New Zealand, some of our resources are targeted towards our local community, but with thought-leaders joining us from around the world, there is a huge array of International content and a little something for everyone!

I signed up for Teulo Talks but won't be able to join live - Are replays available?

Absolutely! We know how crazy life can get and sometimes no matter how much you block out your calendar, something crops up! Replays will be made available to everyone who reserves their seat roughly 48 hours after the event - via the Teulo website.

Do you ever host in-person events?

Online is our thing, but we know just how important in-person events can be, which is why we participate in a variety of events hosted by industry leaders to ensure that the information shared on the day goes beyond those 4 walls. When these events happen, we make sure to let our community know!

Supplier FAQ's

What is Teulo?

Teulo is a progressive platform for architects, designers and building professionals who want to learn, connect, inspire and grow - maintaining competence and confidence in our industry, like any other, requires growth and learning. We’re making sure that’s possible no matter where you are, by partnering with industry leaders from around the world.

How are CPD points granted?

CPD points are granted based on the accredited activity’s relative worth to our members - a subject matter of higher importance is likely to be worth more CPD points.

How Can I Feature as a Thought-Leader/Expert on the Teulo Platform?

We bring together a wide variety of industry professionals to share their expertise with our members; from out-of-this-world Architects and designers to groundbreaking manufacturers, we’re here to showcase the best in the biz! To register your interest in presenting at one of our events or creating content for CPD accreditation, please email Janelle at jay@teulo.co with the subject line: I Want To Be A Thought-Leader!

How Can I Put Forward Content To Be Featured On The Site?

We are always looking for experts to feature on our website - if you have a specific area of expertise, are leading the charge in a particular study or field, or are moulding the way your industry approaches a topic or situation, we would love to hear from you! To register your interest in creating content for our members, please email Janelle at jay@teulo.co with the subject line: I’m an Expert On A Mission!